The industry as a whole sees promotional staffing as a commodity versus an asset. Despite our extensive industry experience, we are not jaded and believe that promotional talent could and should be viewed as professionals versus flakey demonstrators. We treat our talent as assets and the professionals that they are versus a commodity and temporary staff that is not engaged. We empower our talent through training, certifications, ongoing development, and industry communications to reach their potential as promotional professionals.
Our talent are trained to be our customer’s ambassadors and evangelists to create a memorable and actionable onsite experiences.
We believe that the recipe for success is a mix of art and science. We use technology to automate repetitive tasks to allow our team to focus their time on the things that matter, our prospective and current talent who represent our customer’s brands with the end goal of convincing consumers to take an action – try a sample, buy a product, fill out a survey or lead form, visit a website, etc..
We are an extension of our customer’s team. We add value to our customers with program planning and logistics with a view toward what will work best in the field. This approach leads to better executions and significant cost savings in asset creation and shipping.
The same experienced team that you award a project to will be heavily involved in the activation of the project. Your projects will not be turned over to junior staff to oversee.
We will always be upfront and honest with you whether or not you like what we have to say. We have solutions on how to address the problems identified below to varying degrees. We will always come to the table with potential solutions instead of just pointing out an issue.
The Lynne Experience believe in and admire high touch customer service brands from other industries such as the Four Seasons and Nordstrom. We believe that our company provides a high touch customer service experience for both our customers and our staff. It all begins from the first time you call The Lynne Experience and hear “This is Lynne”. Our mission is to deliver memorable, measurable, and successful experiences for our customers and staff. The best testament to this is the fact that 2 of Lynne’s former customers came to work with Lynne at The Lynne Experience. Our team understands the industry from both the customer and talent perspective. This allows us to add tremendous value to our customers.
We care and are accountable to both our customers and talent. We are available to our customers and talent whenever you need us to ensure that your project is a success. We believe in service, not just talk.